Shipping Policy


 

WHEN WILL MY ORDER BE PROCESSED?

Orders will be shipped from our soap mill in Alexandria. Please allow up to 1-2 business days for your order to be processed, you will receive a shipping update as soon as your order has been shipped. 

If you personalized your products, please allow an additional 4 weeks and up to 3 business days for delivery. (If not, orders should arrive between 3-7 business days)

*Please note:  we often experience a higher than usual volume of sales, your items may be placed on back order. If this occurs we will notify you via email with your estimated shipping date. 

CAN I TRACK MY ORDER?

An email confirmation with tracking details will be sent to you once your order has been dispatched

WHICH COURIERS DO YOU USE?

For orders within Egypt, Egypt Express, www.egyptexpress.com.eg 

For International orders, FedEx, www.fedex.com